![]() Please attach the file in your next reply. Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, " Get Started!"Ī progress bar will appear and the program will proceed with getting logs from your computer ![]() Place a checkmark next to Accept License Agreement and click Next The other 3 items wont respond to pushing the slider to 'Yes'. You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. I recently installed Malwarebytes 3.6.1 Premium Trial for 14 days on Windows 10 64bit desktop It doesnt allow me to turn on RealTime protection items, except for Exploit Protection. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program ![]() NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply: Endpoint Detection & Response for Servers
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